Golden Hour Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our site and related services. This policy applies to all information collected through our online platform, and any related services, sales, marketing or events.
Information We Collect
We collect information from you when you:
Browse our site.
Contact us with inquiries.
Book a photography session.
Purchase our services.
Participate in surveys or promotions.
Subscribe to our newsletter or other communications.
The types of personal information we collect may include:
Contact Information: Name, address, phone number, and email address.
Payment Information: Credit card details or other payment information necessary to process your transactions.
Demographic Information: Age, gender, and location (if you choose to provide it).
Photographs and Images: Images captured during photography sessions.
Communications: Records of your communications with us.
Usage Data: Information about how you use our site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
How We Use Your Information
We use your personal information for the following purposes:
Providing and Improving Our Services: To provide the services you request, to process transactions, to administer your account, and to improve our online platform.
Communication: To respond to your inquiries, to provide customer support, and to send you updates and promotional materials (where permitted by law and in accordance with your preferences).
Marketing: To personalize your experience on our site and to provide you with information about our services that may be of interest to you.
Legal Compliance: To comply with applicable laws and regulations, including responding to legal requests and preventing fraud.
Internal Operations: For data analysis, testing, research, statistical and survey purposes.
Sharing Your Information
We may share your personal information with the following categories of recipients:
Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Partners: Carefully selected business partners who offer products or services that may be of interest to you. We will only share your information with these partners with your consent.
Legal Authorities: When required by law, or when we believe it is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Affiliates: We may share your information with our subsidiaries or affiliates for internal business purposes.
Other Users: If you use interactive features of our site, such as posting comments or reviews, your information may be visible to other users.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
Using encryption to protect sensitive data transmitted online.
Implementing physical and electronic security measures to protect our systems and facilities.
Limiting access to your personal information to authorized personnel only.
Regularly reviewing our security procedures.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
You have certain rights regarding your personal information, including the right to:
Access: Request access to your personal information.
Rectification: Request that we correct inaccurate or incomplete information.
Erasure: Request that we delete your personal information (subject to certain exceptions).
Restriction of Processing: Request that we restrict the processing of your personal information.
Data Portability: Request that we provide you with a copy of your personal information in a structured, machine-readable format.
Object: Object to the processing of your personal information (where we are relying on a legitimate interest as the legal basis for processing).
Withdraw Consent: Withdraw your consent to the processing of your personal information (where we are relying on consent as the legal basis for processing).
To exercise these rights, please contact us at:
Golden Hour Studios
22 Oak Street, Suite 400,
Chicago, Illinois, 60611, USA
We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Cookies and Other Tracking Technologies
We may use cookies and other tracking technologies to collect information about your browsing activity on our site. This information is used to personalize your experience, to improve our online platform, and to serve you with targeted advertising. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.
Links to Other Websites
Our site may contain links to other websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any websites you visit.
Children's Privacy
Our site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site and update the effective date. Your continued use of our online platform after the posting of changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Golden Hour Studios
22 Oak Street, Suite 400,
Chicago, Illinois, 60611, USA
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